Fred Nix Jr.

Presales Engineer building AI demos and proof-of-concept systems at BTA. Design, build, and document production-grade AI inference platforms from bare metal to deployment. Focus on reproducible infrastructure, comprehensive training development, and enterprise integration. Lead architecture and deployment of AI infrastructure for Cisco Partners, centered on Cisco UCS X-Series, NVIDIA GPU clusters, and Pure Storage platforms.

Enterprise AI Inference Platform

Mission-Critical Training System: Designed and built complete AI inference platform enabling Cisco Partners worldwide to deploy private, air-gapped LLM systems for enterprise customers in regulated industries (healthcare, finance, government, defense). The git repository IS the product - Partners clone, run bootstrap.sh, and deploy working AI infrastructure in under 1 hour with zero tribal knowledge required.

AI Technical Skills

LLM Deployment & Inference

• vLLM production deployment with quantization, tensor parallelism, and memory optimization
• Multi-model platform with hot-swap switching (Llama, Mistral, DeepSeek, Qwen families)
• OpenAI-compatible APIs for LangChain, LlamaIndex, and SDK integration
• RAG architecture: embeddings, vector databases, chunking strategies

AI Platform Development

• ChatGPT-like interfaces with streaming responses and conversation management
• Real-time dashboards: GPU metrics, inference stats, cost tracking
• Flask APIs with OpenAPI documentation and audit logging

Infrastructure & Automation

• One-command deployment: Docker → Kubernetes → GPU Operator → vLLM
• Kubernetes for AI: GPU scheduling, resource quotas, Helm charts
• Observability: Prometheus, Grafana, GPU telemetry

Security & Compliance

• Air-gapped deployment for regulated industries (HIPAA, SOC2, FedRAMP)
• Multi-tenant architecture with namespace isolation and RBAC
• Data sovereignty: zero external transmission, local-only storage

Key Outcomes & Impact

• One-Command AI Deployment: Partners deploy complete AI infrastructure from git clone in under 1 hour with zero tribal knowledge required. 100% success rate across all deployments.
• Multi-Model Production Platform: Enterprise-ready system with dynamic model switching for diverse use cases.
• ChatGPT-Like User Experience: Professional web interface with streaming responses, conversation management, live GPU metrics, and real-time cost tracking.
• OpenAI-Compatible API: Drop-in replacement for ChatGPT integrations - works with LangChain, LlamaIndex, and any OpenAI SDK. Enables immediate adoption without code changes.
• Team Enablement: Mentored engineers on AI infrastructure; created hands-on training programs. All processes documented - zero dependency on tribal knowledge.

Drive sales and operational strategy for EMOTO, positioning the company as a top electric bike and moped provider in Southeast USA. Spearhead marketing initiatives and customer engagement strategies. Oversee product diversification, including introducing new bike models to enhance market presence. Manage family care alongside professional commitments, demonstrating adaptability and commitment to both personal and professional growth.

• Achieved a 225% increase in sales within the first year by strategically marketing and engaging with customers.
• Expanded the product line to include LAND and Murf bikes, capturing a broader market share and diversifying product offerings.
• Fostered organizational growth from a small-scale operation to a regional leader in the electric bike market.

Managed key client relationships and sales territories, focusing on major Fortune 100 companies in the Southeast. Led critical technical projects, including disaster recovery operations during emergencies, ensuring continuous business operations for clients. Built technical expertise in enterprise storage solutions and customer success. Demonstrated exceptional client management skills, overseeing Fortune 50 clients with high expectations for success and reliability.

• Exceeded sales quotas, delivering 250% of targeted goals in 2021.
• Secured multiple new accounts (Logos), enhancing company presence in new territories.
• Orchestrated disaster recovery projects during hurricane events, maintaining 100% business uptime for 10 clients.

Provided technical presales support and solutions architecture across a variety of platforms including Software Defined Storage and Cloud technologies. Served as a technical mentor, supporting sales teams and clients through complex data center solutions and consolidations. Delivered comprehensive technical presentations and training to enhance understanding and implementation of DELL solutions.

• Supported major data center consolidation projects, enhancing client infrastructure efficiency.
• Developed and strengthened relationships with key technical decision-makers, facilitating presales campaigns.
• Designed and implemented effective cloud architectures, improving client operational scalability.
• Led technical sales initiatives, ensuring solutions met client business needs and strategic goals.

Orchestrated the rapid growth and market entry of Reduxio in the US, leading the development of the Presales Systems Engineering organization across the US, EMEA, and Israel. Established robust partner networks and drove significant customer acquisitions, positioning Reduxio prominently within the enterprise storage market. Played a central role in team leadership and strategic planning, exceeding revenue and sales targets through effective team management and innovative proof-of-concept implementations.

• Doubled the quarterly revenue of any other territory, exceeding sales quotas by over 150% each year.
• Achieved a 90%+ conversion rate through the design and leadership of over 50 successful proof-of-concept projects.
• Enhanced market penetration in the US as the first American employee by transforming the Southeast into a major national market.
• Streamlined the onboarding process for new hires and created hands-on labs for customer training, improving training effectiveness.
• Boosted brand visibility and engagement by spearheading global strategic account initiatives and representing Reduxio at various trade shows.

Managed operational needs for 5,500 EMC Presales Engineers worldwide. Designed and executed innovative programs to enhance professional development, specialty team integration, and global engagement. Pioneered the first-ever virtual "vSE Conference," expanding global reach and engagement through cutting-edge virtual interaction technologies.

• Equipped 1,000 new Presales Engineers with the skills necessary for success through a onboarding program.
• Generated over 2.5M impressions and extensive global interaction by spearheading the integration of two-way video technology at the vSE Conference.
• Enhanced communication and program effectiveness across global teams by initiating and leading the Presales Advisory Council.
• Advanced continuous learning and team capability by developing partnership initiatives with Educational Services.

Program Manager for the global Presales vSpecialists group, tripling its size while maintaining high technical and cultural standards. Managed the transition and integration of advanced technology solutions, focusing on EMC and VMware collaborations. Developed and promoted key initiatives, significantly enhancing customer engagement and team motivation through innovative outreach and marketing efforts.

• Helped to grow the vSpecialists team from 30 to over 150 members, managing growth and maintaining high standards in technical expertise and cultural fit.
• Presented and interacted with the largest EMC customers, enhancing customer relationships and engagement through executive briefings and strategic marketing activities.
• Produced motivational rap videos shared at VMworld, enhancing team spirit and promoting global visibility within the industry.